Privacy Policy

Trance International Pvt Ltd (“Trance,” “we,” “us”) operates this website and related services, including session purchases and access through our mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information we collect

• Account data: name, email address, and credentials you provide when you register.
• Transaction data: orders, session entitlements, and payment references processed by our payment partners (we do not store full card numbers on our servers).
• Technical data: device type, approximate location (derived from IP where applicable), and logs needed for security and service operation.

2. How we use information

We use the information above to provide access to purchased sessions, authenticate users, process payments, prevent fraud, comply with law, and improve our services.

3. Payment processing

Payments are processed by Razorpay or other designated payment service providers. Their use of your payment information is governed by their privacy policies. We receive only the information necessary to confirm your purchase and fulfil your order.

4. Sharing

We do not sell your personal information. We may share data with service providers who assist us (e.g. hosting, payments, email) under strict confidentiality, or when required by law.

5. Security

We implement appropriate technical and organisational measures to protect your data. No method of transmission over the internet is 100% secure; we strive to follow industry practices.

6. Retention

We retain information as long as needed to provide services, meet legal obligations, and resolve disputes.

7. Your rights

Depending on applicable law, you may have the right to access, correct, or delete certain personal data, or to object to certain processing. Contact us using the details below.

8. Contact

Trance International Pvt Ltd
Trance Academy, 1st Floor, Thekkanam Arcade, Okkal, Ernakulam
Email: tranceinternational01@gmail.com
Phone: +91 7994862771, +91 9539050771
Website: https://tranceacademy.in/

9. Changes

We may update this policy from time to time. The “Last updated” date will change when we do; continued use of the services after changes constitutes acceptance where permitted by law.